Ojito support

Something not working, a product looks wrong, or a question about the app? Write to us at castores.app@gmail.com. We answer in Spanish and English.

If a product looks wrong

On the product result, tap Something wrong? Let us know, choose what is wrong and, if you want, add a note and photos of the package. It goes to the Ojito team, who review it. You can also email us with the product barcode.

Your data

To delete your installation identifier, go to Settings and tap Delete my data from the server. To ask us to delete your photos or notes, or for any question or complaint about your data, write to the same address. Who is responsible for your data and how we handle it is in the privacy policy.

Important

Ojito gives general information about packaged products. It is not a medical device and does not replace your doctor, your pediatrician or a nutritionist. In an emergency, seek medical care.